Dial Direct UK Ltd

Business Telecommunications Provider

Xelion

GOOD COMMUNICATION IS VITAL FOR A SUCCESSFUL BUSINESS

ITS NOT JUST ABOUT TELEPHONY!

Good communication is the lifeline of modern businesses. Xelion believes that by giving customers a simple to use platform that is accessible anywhere, anytime and on any device, they can not only improve communications within their business, but also organise communications across multiple technologies into one central platform. With an extensive suite of features, Xelion includes all functionality out of the box. No bolt-ons and no upgrade fees, everything is included for a simple monthly fee per user. Integration with the desktop, mobiles, calendars and much more come as standard with Xelion and enable users to work where and how they want.

Xelion’s award winning platform has been designed for the SME business market. We believe that telephony is no longer a stand-alone service and that customers and suppliers communicate using a wide variety of methods. Customers want to communicate in the most convenient method to them, this means businesses need to consider services outside of traditional telephony including chat services, WhatsApp and SMS. Xelion brings all these plus more together in to a single simple and manageable solution

FEATURES and INTEGRATIONS

ANY DEVICE ANYWHERE

Xelion supports a wide range of devices to allow each user to use what is best for them and their business. Hardware including IP Deskphones, Dect Cordless, Analogue Adapters, Door Entry units and much more can be integrated with the Xelion platform to give your team the right tools at the right time.

With the drive for a work from anywhere service becoming normality, it is vital your communications service is flexible and can adapt to you and your businesses needs.

SEAMLESS INTEGRATION WITH OUR PARTNERS

One of the biggest challenges for customers migrating to hosted telephony is the need to integrate back-office functions with the hosted telephony platform for a comprehensive UC solution. That’s why Xelion has an open architecture allowing third-party apps to be integrated seamlessly with the Xelion platform.

And unlike rival hosted telephony platforms, with Xelion there are no hidden extras or chargeable bolt-ons with all features, including call-recording as standard.

 

A major focus for the Xelion development team is the continued integration of Xelion with third-party applications such as Microsoft 365, Power BI, popular CRM packages such as Zoho, Hubspot and many other applications. The vision is that Xelion should be the central hub in the corporate communications of the companies that use it, so it’s more than just a cloud telephony service. This unique approach, allows our partners to offer customers hosted voice with integration, providing real-world UC solutions for their customers.